Terms of Service

Last updated: August 10, 2025

1) Agreement to Terms

These Terms of Service (“Terms”) are a legally binding agreement between you (“you”) and Out of Twelve LLC(“Company,” “we,” “us,” or “our”) governing your access to and use of outoftwelve.com and any related media channels (the “Site”). By accessing or using the Site, you agree to these Terms. If you don’t agree, don’t use the Site.

We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date above. Your continued use of the Site after changes are posted means you accept the updated Terms.

2) Eligibility

The Site is intended for users 18 or older. By using the Site, you represent that you meet this requirement and that your use complies with all applicable laws.

3) Intellectual Property

Unless otherwise noted, the Site—including text, designs, graphics, logos, photos, videos, code, and other content (collectively, “Content”)—is owned by or licensed to us and protected by U.S. and international laws. You’re granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, noncommercial purposes. No other rights are granted. Don’t copy, modify, create derivative works, distribute, or exploit the Content without our prior written permission.

4) User Conduct (What’s Not Allowed)

You agree not to, among other things: (a) use bots, scrapers, or automated methods; (b) upload malware or interfere with Site operations; (c) reverse engineer the Site; (d) remove copyright/ownership notices; (e) harass, abuse, or harm others; (f) use the Site in violation of law; or (g) use the Site to compete with us or for unauthorized commercial purposes. We may monitor, restrict, or terminate access for violations.

5) Feedback & Submissions

If you send us ideas, suggestions, or feedback, you agree we can use them for any lawful purpose without compensation, and you waive any moral rights in that feedback to the extent permitted by law.

6) Client Inquiries, Quotes & Service Contracts

Any discovery calls, estimates, timelines, scoping details, or proposals shared via the Site are informational only until captured in a mutually executed Statement of Work or Services Agreement (“SOW”). The SOW—if signed—controls fees, deliverables, schedules, licensing/ownership of final deliverables, portfolio use, revisions, rush fees, and payment terms (e.g., non-refundable deposits, late fees). If there’s a conflict between these Terms and an executed SOW, the SOW governs for the covered project.

7) Portfolio & Publicity (Informational Use)

Absent a written NDA or a conflicting term in an executed SOW, you grant us a limited right to reference your name, logo, and non-confidential project visuals for informational, case-study, and self-promotional purposes (our website, deck, and social channels), provided we don’t disclose your confidential information. If you have NDA needs, tell us before work begins so we can address them in the SOW.

8) Privacy

Your use of the Site is also subject to our Privacy Policy (posted separately), which explains how we collect, use, and share information. By using the Site, you consent to those practices.

9) Third-Party Links & Tools

The Site may link to or embed third-party websites, services, or tools. We don’t control and aren’t responsible for third-party content or practices. Use them at your own risk and review their terms and policies.

10) Availability & Changes

We may change, suspend, or discontinue any part of the Site at any time, and we’re not liable if the Site is unavailable for any reason. We don’t promise to update any content on a set schedule.

11) Corrections

The Site may contain errors or omissions (including descriptions, availability, or pricing for future offerings). We may correct or update information at any time without notice.

12) Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED.

13) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL OUT OF TWELVE LLC OR ITS MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS OR REVENUE; LOSS OF DATA; OR COST OF SUBSTITUTE SERVICES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED $100.

14) Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the Site, your violation of these Terms, or your violation of any third-party rights.

15) Electronic Communications & Signatures

Visiting the Site or emailing us counts as electronic communications. You consent to receive communications electronically and agree that electronic agreements, notices, and signatures satisfy legal requirements for written communications and signatures.

16) Governing Law & Venue

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. The exclusive venue for any dispute arising out of or relating to these Terms or the Site will be the state or federal courts located in Cook County, Illinois, and you consent to their jurisdiction.

17) International Use

We operate from the United States. If you access the Site from other locations, you’re responsible for compliance with local laws.

18) Termination

We may restrict or terminate your access to the Site at any time and for any reason, without notice. Provisions that by their nature should survive termination (e.g., IP, disclaimers, limits of liability, indemnity, governing law) will survive.

19) Severability & No Waiver

If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right isn’t a waiver of that right.

20) Entire Agreement

These Terms, together with any applicable SOW executed between you and Out of Twelve LLC, are the entire agreement regarding your Site use and supersede prior or contemporaneous understandings on that subject.

21) Contact

Out of Twelve LLC
Chicago, Illinois, USA
hello@outoftwelve.com